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Your Shopping Cart is empty.
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{{ 'product.bundled_products.label' | translate }}
{{ 'product.bundle_group_products.label' | translate }}
{{ 'product.buyandget.label' | translate }}
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  • {{ getSelectedItemDetail(selectedChildProduct, item).childProductName }} x {{ selectedChildProduct.quantity || 1 }}

    {{ getSelectedItemDetail(selectedChildProduct, item).childVariationName }}

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Return Policy

Terms & Conditions

● Returns

Please be advised that we do not offer return services. We appreciate your understanding.

● Size Exchanges

Please be advised that we do not offer size exchange services. We appreciate your understanding.

● Defective Items / After-Sales Service:

  1. Notification: Please contact our customer service within 30 days of receiving your order.

  2. Evidence: Provide clear photos and a detailed description of the defect.

  3. Resolution: Once the defect is verified by our team, we will provide a replacement or a full refund.

● Unclaimed Packages

If a package is not collected and remains unclaimed, it will be disposed of immediately. We do not offer re-shipping, replacements, or refund services for unclaimed orders.

Important Notices:

  • Final Decision: The determination of "defective goods" is at the sole discretion of XRAGE official customer service. Damage caused by human error or during transit is not covered under this policy.

  • Out of Stock: In the event that a defective item is sold out and cannot be replaced, a full refund will be issued.

【Customer Support】

For assistance, please contact us via our official Facebook or Instagram pages. Our team will assist you as soon as possible.